Designers & creatives

Accurate planning and client transparency with Memtime

From poor quality of timekeeping data and scope creep to efficient resource planning and client transparency. Learn how this agency took control of their time.
Thorsten Trayser

Managing Director, DESIGNDIALOG

Hi Thorsten. What is your job at DESIGNDIALOG - and what kind of company are you?

Thorsten: I am a Consultant, Communication Designer and Managing Director at DESIGNDIALOG. We are active in the fields of communication, user experience and digital transformation.

Why are exact times important to you?

Thorsten: Since we work for different clients most days, it is essential to track times correctly to create transparency for all parties. In addition, we are a small team and need to manage our time as effectively as possible.

Time tracking was always the last thing on our minds in day-to-day business. As a result, the data quality was often insufficient.

What problem did you have with time tracking?

Thorsten: Time tracking was always the last thing on our minds in day-to-day business. As a result, the data quality was often insufficient. So we worked unpaid for a few hours on every project.
We wanted to give clients clarity about what we worked on and for how long.
Time tracking is also important for our resource planning, so that we can plan projects more accurately in the future. While searching for something suitable, we came across Memtime.

How was Memtime able to solve the problem?

Thorsten: With Memtime, we don't have to have time tracking on our minds all day. We can focus on the projects and still understand later at any time what we have worked on.
We also find the insights from the evaluations and details exciting and we can discuss the results with the team.
At the end of the day, we can only spend our time once – and we prefer to spend it on the right thing.

How did you experience the introduction of Memtime?

Thorsten: The on-boarding worked out great. We also like the constant further development of the tool. With new optimizations, you have to think for a moment before you understand everything, but that's okay. :)

With Memtime, we don't have to have time tracking on our minds all day. We can focus on the projects and still understand later at any time what we have worked on.

Was there an integration with other software?

Thorsten: We have used Memtime with both hellohq.io and mocoapp.com - both integrations worked 100%.

What could be improved about Memtime?

Thorsten: During updates we sometimes experienced that we had to reinstall timBro. It has happened to us that we forgot to synchronize the data before the reinstallation and thus locally stored data was lost. 
However, this is certainly also pointed out somewhere.

If a friend asked you why they should try Memtime - what would you tell them?

Thorsten: Our life time is limited - so stop wasting time with time tracking.

No more manual time tracking!

Easily track time in your agency & record the usage of design tools

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